The company behind Cruise24, with the details German law requires of every website (section 5 of the Digital Services Act, DDG, and section 18 (2) of the State Media Treaty, MStV).
Managing director: name
Telephone: number
Email: address
Commercial register: register court, HRB number
VAT ID (section 27a of the German VAT Act): DEnumber
Responsible for editorial content (section 18 (2) MStV): name, address as above.
Cruise24 books cruises in one of two roles, and every offer and confirmation says which applies. For a cruise on its own, we act as your travel agent; the cruise line is the organiser and protects your payments. When we combine a cruise with flights, hotels or transfers, Ambiente Tours GmbH is the organiser, protects your payments and sends the security certificate with the confirmation. The details are in our booking conditions.
Cruise24 is a brand of Ambiente Group. Ambiente Tours GmbH serves travellers in Germany, Austria and Switzerland; Ambiente Turizm Seyahat in Kuşadası, Türkiye, serves the Middle East, North Africa and Türkiye. The group's office in Italy is Boutique Mare in Rome. More about us.
We do not take part in dispute resolution proceedings before a consumer arbitration board. If something has gone wrong, write to us and we will answer.
We prepare the content of this site with care. We are not responsible for the content of external pages we link to; their operators are. Fares, dates, inclusions and visa positions shown here come from the cruise lines' systems at the time of publication and are confirmed individually before any booking is made.
Photographs and video of Explora Journeys ships and destinations belong to Explora Journeys (MSC Cruises S.A.) and are used with its permission. Other ship photographs come from the cruise lines, or from Wikimedia Commons under the licence credited beside each photo. All other text, drawings and design: © Ambiente Tours GmbH. Fonts: Cormorant Garamond and Manrope, SIL Open Font License 1.1. Animation: GSAP, GreenSock standard licence.
Last updated 28 September 2026.